CLM Business Configurator Vacancy At the Nedbank

Table of Contents

CLM Business Configurator Vacancy At the Nedbank

Location: Johannesburg, ZA

Requisition and Talent Acquisition Consultant Details

REQ 119195 – Twanette Coetser

Cluster & Location

Total Business Banking and Retail – Rewards

135 Rivonia Road, Sandton

Career Stream

IT Application Development, Loyalty & Rewards

Leadership Pipeline

Manage Self: Professional

Position

CLM Business Configurator – Multiskilled
Fixed Term Contract *3

Job Purpose

Our Loyalty and Rewards Business Team is looking for an experienced Multiskilled Configurator to manage configuration and implement system requirements. Our ideal candidate should have previous experience in configuration as well as a strong working knowledge in Structured Query Language (SQL) & Customer Relationship Management system (CRM).

Job Responsibilities

Manage Business Administration configuration
Implement Configuration changes
Implement system rules
Configuration of marketing campaigns, customer notifications, marketing offers displayed in Member Portal and mobile application
Manage Migration Plan and Execution
Manage Production Issues
Logging of incidents
Conduct Problem solving and detailed root cause analysis
Configure for QA environment
Test and verify for QA environment
Standby on technical deployments
Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Minimum Experience Level

2 – 3 Years’ SQL Script writing experience
2 – 3 Years’ Configuration Logic experience
2 – 3 Years’ Loyalty and Reward programme experience within a Banking environment a must.
Our ideal candidate is an individual that also has hands on experience working on Customer Relationship Management System (CRM) with a Business Rules Engine as well as Enterprise Resource System (ERP)