Location
Century City- Western Cape
Closing Date
10 August 2022
Job Family
Sales And Services
Career Stream
Sales
Leadership Pipeline
Manage Self: Technical
FAIS Affected
FAIS Affected – Yes
Job Purpose
To increase client base and fulfil clients sales and service needs through the mobile channel in line with Nedbank’s strategic goals.
Job Responsibilities
- Acquire new business by selling Nedbank products to newly identified companies and their staff.
- Fetch new business outside of the established branch channel, through mobile capability.
- Assist companies with financial firness programmes for their staff.
- Identify new sales opportunities through engaging the employees of newly identified companies and the communities these companies operate in.
- Meet company’s and their staff’s financial needs by conducting needs analysis.
- Build relationships with internal stakeholders to ensure team collaboration, sales and service support and mining new opportunities.
- Build and maintain external relationships with extenal companies to ensure client service and future sales opportunities.
- Build and maintain internal relationships to ensure internal sales support from Retail; Relationship and Business Banking to fulfull any opportunities that potentially grows from regular client engagements.
- Review action plans and take corrective action to deliver agreed sales and service results.
- Create an environment in companies and communities endusive for selling Nedbank products and services.
- Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
- Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
- Attend and participate in team meeting.
- Share information and best practice with colleagues and team members.
- Review action plans and take corrective action to deliver agreed sales and service results.
- Create an environment in companies and communities endusive for selling Nedbank products and services.
- Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
- Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
- Attend and participate in team meeting.
- Share information and best practice with colleagues and team members.
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Minimum Experience Level
Minimum of 4 – 5 years experience in a customer service and/or sales environment, in a financial institution.
Essential Qualifications – NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Diploma or Degree in Finance or Commerce
Essential Certifications
Technical / Professional Knowledge
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Administrative procedures and systems
- Relevant software and systems knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Leveraging a Winning Sales Strategy
- Advancing Sales Discussions
- Building Trusting Relationships
- Targeting Sales Opportunities
- Building Networks
- Driving for results
- Sustaining Customer Satisfaction
- Portfolio Management
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