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Technical Personal Claims Consultant: Life

by Alloyce N.
in Mzansi Jobs, Company Jobs In ZA
Reading Time: 3 mins read
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Table of Contents

  • Technical Personal Claims Consultant: Life
      • Location
      • Job Family
      • Career Stream
      • Leadership Pipeline
      • FAIS Affected
      • Job Purpose
      • Job Responsibilities
      • Essential Qualifications – NQF Level
      • Preferred Qualification
      • Minimum Experience Level
      • Technical / Professional Knowledge
      • Behavioural Competencies

Technical Personal Claims Consultant: Life

 

Details
Location: Durban, ZA
Date: 08-Nov-2022

Location

Sandton Hybrid

Job Family

Administration, Operations and Facilities

Career Stream

Admin, Transact Processing and Production

Leadership Pipeline

Manage Self: Technical

FAIS Affected

FAIS Affected – Yes

Job Purpose

To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.

Job Responsibilities

  • Comply with Service Level Agreement or Claims Protocol by administering and facilitating the claims process.
  • Reduce risk to Nedbank Group by monitoring, identifying and reporting trends in claims.
  • Build networks with stakeholders by participating in forums.
  • Identify, build and maintain relationships with stakeholders to understand their short term insurance needs.
  • Meet client needs by ensuring claims are processed according to service level agreement and insurance policy.
  • Initiate and process claims to finalisation by ensuring compliance to insurance policy.
  • Comply with Service Level Agreements by adhering to self imposed standards and timeframes.
  • Minimise risk by complying with all Nedbank policies and procedures.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining and sharing knowledge with team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Higher Certificate: Short Term Insurance

Minimum Experience Level

2 – 3 years Short Term Insurance

Technical / Professional Knowledge

  • Administrative procedures and systems
  • Banking procedures
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge

Behavioural Competencies

  • Earning Trust
  • Collaborating
  • Customer Focus
  • Decision Making
  • Initiating Action
  • Work Standards
  • Managing Work

APPLY HERE

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